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Recent news
Five Tips for Working With Callers or Chat Visitors Who Have an Intellectual/Developmental Disability
Wednesday, October 19, 2016
Guest blogger Brenda Patterson is the Executive Director of CONTACT the Crisis Line in Jackson, Mississippi, and serves on the Board of Directors for CONTACT USA. With all callers/chat visitors we p...

iCarol team in Phoenix for NASCOD/CUSA conference
Friday, October 14, 2016
Next week Polly and Eliisa will be in Phoenix to participate in the NASCOD/CUSA conference. This annual conference is special to us — it was one of the very first events that we started attend...

Going beyond “Calls” – We need your input
Thursday, October 13, 2016
More than a decade ago when iCarol was first created by two helpline volunteers, Neil and Jackie McKechnie, helpline work was very much based in serving people via the phone. And the phone remains a ...