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Recent news
Learning about iCarol enhancements and other system news
Friday, August 11, 2017
Communication is key in any relationship, and of course that includes iCarol’s relationship with our users! Because iCarol is a web-based software, we roll out updates and enhancements to the ...

Ontario 211 Website Wins Microsoft Canada Citizenship and Community Award
Wednesday, August 9, 2017
Congratulations to our friends at Ontario 211 (ON211) — recent winners of the 2017 Citizen and Community Global Impact Award for their website, along with partners BDO IT Solutions. This award ...

How to Document Needs by Taxonomy on Call Report Forms
Tuesday, August 8, 2017
Many iCarol clients are required to collect and report on the needs of their help seekers. Those clients who use the AIRS taxonomy are able to do so using a tool called Needs by Taxonomy. There is no...